Our Commitment
Sync1 Systems is committed to protecting the privacy and rights of all individuals, including those located in the European Economic Area (EEA) and the United Kingdom. Although we are a US-based company headquartered in Austin, Texas, we recognize that our website may be accessed by individuals in the EU/EEA, and we are committed to complying with the General Data Protection Regulation (GDPR) where it applies to our processing of personal data.
Data We Process
In the course of providing our services and operating our website, we may process the following categories of personal data from EU/EEA data subjects:
- Identity Data: Name, job title, and company affiliation.
- Contact Data: Email address, phone number, and mailing address.
- Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, including pages visited, links clicked, and time spent on pages.
- Communication Data: Records of correspondence and communications with us, including form submissions and email exchanges.
Legal Basis for Processing
We process personal data under the following legal bases as defined by the GDPR:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to communications or accepting non-essential cookies.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, website security, and fraud prevention, provided these interests do not override your fundamental rights and freedoms.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Your Rights Under GDPR
If you are located in the EU/EEA, you have the following rights under the GDPR. To exercise any of these rights, please contact us using the details provided below.
- Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request that we delete your personal data where there is no compelling reason for us to continue processing it, subject to certain legal exceptions.
- Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis, or where your data is being processed for direct marketing purposes.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
- Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
We will respond to all legitimate requests within one month. In some cases, we may need to verify your identity before processing your request.
Data Protection Officer
For questions or concerns regarding our data protection practices or to exercise your GDPR rights, you may contact our designated data protection representative:
Data Protection Officer
Sync1 Systems
12515-5 Research Blvd #275
Austin, TX 78759
Email: privacy@sync1systems.com
International Transfers
As a US-based company, personal data collected from EU/EEA individuals may be transferred to and processed in the United States. When we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Data processing agreements with all third-party service providers that access personal data.
- Technical and organizational security measures to protect data in transit and at rest.
Contact
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us:
Sync1 Systems
12515-5 Research Blvd #275
Austin, TX 78759
Email: privacy@sync1systems.com
Phone: (888) 200-7801
You also have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement if you believe that our processing of your personal data violates the GDPR.
